Today’s show was the first for the past 4 weeks but finally we’re back on the air! My focus today was around “OMG” as in SMS/Chat Lingo – Mobile – Enterprise and the future.
Warning: Audio download may not be complete, video replay is complete!
In today’s show we talk to James Governor from RedMonk about his thoughts on UI and UX in the Enterprise space. We go into several thoughts around how SAP is moving as well as Adobe, IBM and Microsoft. Today’s show was spawned from the following 3 posts:
Disclaimer: James and Vinnie are both fellow Irregulars, Mrinal is a fellow SAP mentor and all 3 are good friends. I also work for SAP.
Video Replay
Talking Points
Brief thought and moment for September 11, 2001
James Governor
UI
UX
Enterprise
Chat History
12:43 ccmehil: 30 mins until UI, API and Enterprise
13:16 GretchenL0703: Hello all
13:17 dgraversen: not much chat activity in the chat.
13:17 jonerp: yes, a day to reflect…and move ahead
13:18 jonerp: heya Gretchen
13:18 dgraversen: We cannot here james
13:18 GretchenL0703: My sister who works at the Pentagon just sent me a letter re Patriot Day she got from Secretary of the Army, Chief of Staff of the Army and Command Sergeant Major of the Army
13:18 jonerp: can James turn his audio up
13:19 GretchenL0703: hey there @jonerp
13:20 monkchips: nothing new
13:20 jonerp: can James turn his AUDIO UP
13:21 jonerp: there ya go
13:21 jonerp: thanks
13:23 jonerp: But James, users love the SAP GUI…oh, I mean….let me clarify…
13:24 yellowpark: trying to tune in. think new firefox update has borked my flash
13:24 jonerp: I loved what SAP’s Sikka said about this: that we need to develop apps/UIs that connect emotionallly with users
13:25 jonerp: yeah, sex appeal of UIs can be overrated – you want to have a UI that allows you to get done what you need to do in a fast way
13:26 jonerp: and speed of response is a big issue – sometimes fancy UIs have a crappy response/load time
13:26 GretchenL0703: Counting the minutes until I can hear Sikka’s remarks. Anything remotely social is blocked here. How do I get into FMR? Good question.
13:27 ewH: nice, just woke up, logged on, and first thing I hear is @monkchips dropping F bombs…Its gonna be a great day!
13:27 GretchenL0703: right, the web site said it would be posted on 9/14. It was blocked here
13:27 jonerp: @eWH always good to wake up to some monkschips F bombs
13:29 GretchenL0703: I was told that SAP live video feed page was blocked cuz it had a Twitter logon. Big no no.
13:31 Itsinsider: Grrr finally here but on iPhone at a coffee shop.
13:32 jonerp: run SAP on a Mac?
13:33 snapsht: Potty mouth must be part of his user experience
13:33 maggiefox: I have come to heckle
13:33 jonerp: Hey Susan…!
13:34 jonerp: I guess I should return the NetWeaver Business Client I purchased for @monkchips as a surprise
13:36 maggiefox: does James have a nose trick?
13:36 njames: enjoying this one
13:37 njames: simplify and speed
13:37 jonerp: @njames +1 simplify and speed
13:37 jonerp: bloatware must perish
13:40 ewH: I’ve actually been very impressed with SAPs changed attitude toward UI and User Experience since the acquisition/integration of Business Objects
13:42 se38_uwe: User Expirience Optimization (UXO) ie. via mouse tracking: http://www.m-pathy.com/
13:42 Oliver: James is a PC!
13:43 jonerp: @ewH agreed – SAP BO has turned out to be a huge assest in terms of cultural/different ways of addressing enteprise UI/data/dashboards etc
13:49 njames: SAP is a client of Redmonk ?
13:49 Itsinsider: Listening now. On the treadmill.
13:49 ewH: Question for Monkchips re: the Vishal/Kurzweil talk: Singularity, UI, & Enterprise…thoughts?
13:53 ewH: James, coming to Phoenix for TechEd?
13:54 njames: fwiw I worked on the Southwark CRM system
13:54 Oliver: James in Vienna is nice
13:55 njames: clients: Adobe, Day Software, IBM, Mindtouch, SAP
13:55 Itsinsider: Wow I have Craig on my 24″ iMac full screen. Turn the volume back up.
13:55 njames: at the bottom of the post in queston
13:56 njames: currently working on a UI job
13:56 jonerp: Craig, do you know when the DemoJam decisions are coming out?
13:56 dgraversen: @itsinder scarry view
13:56 njames: so this was very useful thanks Craig
13:56 Itsinsider: Craig. When is SAP going to announce social collaborative software?
13:57 dgraversen: when is the RIA hacker night in teched phoenix
13:57 se38_uwe: reminder: VCD #6
13:58 ewH: w00t!
13:58 njames: geeklet?
13:58 ewH: we love our enterprise geek chicks too ya know
13:59 njames: RIA night … cool
14:00 dgraversen: Have a gr8 weekend all
14:00 jonerp: thanks Craig
14:00 GretchenL0703: Bye all!
14:00 Itsinsider: Bye Craig!
14:00 jonerp: have great weekends!
14:00 ewH: peace
14:00 sig: *waving*
14:02 ccmehil: Thanks Everyone!
The other week was the Enterprise 2.0 conference, typically highly hyped and loud this year I almost missed it since it seemed a lot more subdued than normal. However, I have to say reading this post by Susan kind of reminds me of the whole “Lightblub going off”.
“Yes, the baby was born in ‘06, started crawling in ‘07, and now is running around like a maniac with boundless energy in ‘09. The Enterprise 2.0 movement is now a healthy child, growing stronger and more willful every day (just a cabinet door away from getting into trouble…) I returned from the Enterprise 2.0 conference this week rejuvenated, as I’d hoped to. The number UNO issue on the minds of this year’s customer conference attendees was: HOW THE »» DO WE DO THIS??? Customers wanted to hear from other customers, not us (the so-called experts in Enterprise 2.0). The best sessions for me were definitely the unconference sessions where real practitioners could talk frankly about their challenges and share their successes.”
— ITSinsider | What (2006), Why (2007), now How (2009) for Enterprise 2.0 Being one of those “customers” as well as one of those “other” people it’s been a conflict at best when I talk about these concepts and methods associated with this strange new world we live in. So seeing this post was one of those moments when you realize that their is meat behind the hype and hope that the Enterprise will finally start to progress forward. Looks like I’m not alone as in a new post today Susan shares some of those who have already signed on board.
“Within 24 hours, the 2.0 Adoption Council has amassed an impressive showing of large enterprises who are wrestling with adoption issues for 2.0 tools and practices.”
I’ve decided the time is right to launch a community for “Internal 2.0 Evangelists.” As I’ve been a 2.0 Evangelist for the broader sector (and I thought my job was difficult), I realized the job of the internal evangelist is far, far more difficult. These folks toggle between fighting the good fight every day and then slipping uneasily into a sort of DMZ where they can peek out into the broader community for support and the rejuvenation they need to go on fighting another day. It’s often a thankless job with no clear roadmap for advancement, yet the majority of them do it because they believe in the principles of the 2.0 movement. I celebrate them!
Since joining SAP back in 2005 I’ve been working the “skunk works” and installing OSS software packages that helped make my job and those around me both easier as well as more efficient knowing the whole time that I was not alone yet not knowing who else was out there. I know now…